Please read our Exchange & Return Policy carefully:

Returns & Exchanges Are Accepted ONLY If:
The product you received is damaged or defective.

You have a complete parcel opening video from the moment you start unwrapping the package till the damage is clearly visible and claimed in the video.

The request is raised within 24 hours of delivery.

We will deliver the replacement/exchange within 8–10 working days. There is no refund.
Returns/Exchanges Are Not Applicable In These Cases:
No unboxing video is provided.

The video starts after the product is already opened.

The damage is not clearly visible in the video or not claimed during recording.

Size, design, or color preferences — as we deal in wholesale imitation jewellery, cosmetics, and hair accessories, no returns are allowed for change of mind.

How to Request an Exchange:
Record a full unedited video while opening the parcel.

Clearly show the damage in the same video.

Email us the video and your order details at amaanshkapur@gmail.com within 24 hours of receiving the parcel.

Once approved, we will ship a replacement product. No cash refund is applicable.

Please Note:
We do not accept returns for used products.

Return shipping costs (if applicable) will be borne by the customer unless it’s our mistake.

We reserve the right to approve or reject any exchange request based on the provided evidence.